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Reviews

What our tenants and guests say

Real Google reviews from NHS staff, contractors and short-stay guests who have rented a room with us in Whitehaven, Egremont and Workington.

Kensley Properties is rated 5.0 on Google from 120 reviews, and our Kings Arms Suites short-stay rooms are rated 4.9 from 27 reviews. Below are our 123 five-star written reviews, word for word as they appear on Google. Every review, including the few that aren't five stars, can be read on our Google listing.

The same things come up again and again: clean, warm rooms with every bill included, locks on every bedroom door, fast Wi-Fi, and Gary, our local manager, who sorts problems the same day.

NHS & care staff (5)Contractors (14)Short stays (19)Tenants (85)

Reviews from NHS, hospital and care staff

I had a really positive experience with Kensley Properties. Gary is a thoughtful and super helpful local landlord who truly takes care of his tenants. The room was bright, spacious, clean, and close to the hospital, which was perfect for me. I felt safe, the price was fair, and the weekly cleaners were a great bonus. Everything worked well, and Gary was always on top of things. Highly recommend!
Milica M. · Google review ·
Gary has always been helpful and supportive with accommodation for NHS staff looking for convenient accommodation. He goes above and beyond to help.
Beverley B. · Google review ·
Seek Gary’s property in hensingham square near the hospital. En-suite ideal location. Gary always accommodating. Am really happy.
Sam L. · Google review ·
I'm a doctor working in Whitehaven, Gary was a really nice landlord. I highly recommend
Raheemat M. · Google review ·
Stayed here for accommodation while working at West Cumberland hospital in Whitehaven. Loved it! Really friendly and really helpful. Would recommend
Visha B. · Google review ·

Reviews from contractors and people working in West Cumbria

I had a great stay with Kensley Properties while working away from home. The accommodation was clean, comfortable, and well equipped, making it easy to relax after work. Communication was excellent, and everything was straightforward from check-in to check-out. I would happily stay with them again and recommend them to anyone travelling for work.
Mason B. · Google review ·
I stayed with Kensley Properties in Whitehaven while working in the area and honestly couldn’t fault it. The accommodation was clean, comfortable, and perfect for a long working stay. Everything was set up properly — fast WiFi, good facilities, and a quiet space to relax after work. It made a big difference having somewhere reliable and well-managed rather than a typical short-term rental. The team at Kensley Properties were easy to deal with, quick to respond, and made the whole process smooth from start to finish. If you’re working in Whitehaven or looking for serviced accommodation, contractor accommodation, or a high-quality rental, I’d definitely recommend Kensley Properties.
Ismael K. · Google review ·
We were very apprehensive about our son moving to Cumbria to work at such a young age. However, Gary has looked after us, and him, extremely well and made sure he has been provided with a good property arrangement throughout his time renting. We even re- contracted because the service and quality of property is that good. Highly recommended!
Conor M. · Google review ·
Best accomodation I've stayed in, perfect for working at sellafield.
Shane S. · Google review ·
I moved here when I was 18 for an apprenticeship with Sellafield, and I have been here for over a year now. I can safely say that Gary is one of, if not the best landlord you will ever have. He makes sure everyone in his buildings is decent, makes sure everything is clean, and will make sure you are happy. He also offers excellent advice on things such as garages to use, areas to avoid buying houses, and will help with any other problems you may have. Overall you can't go wrong renting with Kensley Properties.
Luke M. · Google review ·
Amazing accommodation in Whitehaven & Egremont. contracting for Sellafield, it was just what I needed.
Ben R. · Google review ·
Ideal shared accommodation when I was working in the area, very clean property. Gary is a great Landlord
Maggie S. · Google review ·
The perfect company for short term rentals without the hassle long contracts and having to deal with any bills.
John W. · Google review ·
Rented a room while working in the area, the accommodation was really good and self check-in was a breeze. 10/10
Frances J. · Google review ·
The perfect company for short term rentals, ideal for somewhere to stay while I was working in the area.
Jacky W. · Google review ·
Ideal place to rent a room when working in the area. Great landlord too. Definitely would recommend.
Rich F. · Google review ·
I was looking for affordable accommodation in Whitehaven or Egremont. I decided to rent a room with Kensley Properties, which was a great experience from start to finish. The houses are set up for HMO's for people working in the area. I like the individual locks on the bedrooms for the extra security. 10/10
Jonathan G. · Google review ·
I was looking to rent a room in Whitehaven and luckily found this company. The houses are purposely designed for working professionals, which was perfect for me staying in the area for a short amount of time.
David W. · Google review ·
Properties tailored for renting rooms, just what I needed for working in the area. Rented a room in one of the houses at Egremont. Gary was an amazing landlord, nothing was too much trouble. Thank you! ⭐️⭐️⭐️⭐️⭐️
Mammie P. · Google review ·

Short stay reviews: Kings Arms Suites and nightly rooms in Whitehaven

⭐️⭐️⭐️⭐️⭐️ 10/10 absolutely Outstanding Stay 🛌 We stayed in Room 3 at the kings arms whitehaven and from the moment we arived everything was spot on There was plenty of free parking just 20 yards away we pull up outside the property to unload then parked up with absolutely no issues check inn instructions where clear and easy to follow Gary the host was actually there when we arrived and was more than happy to show us how everything worked. including the keypad and pin It was great to meet him 🙂 and it was good to know that if we needed anything he was just around the corner and available no matter what time it was athe suite itself was exceptional the clean ness quality attention to detail were all first class You can tell a lot of thought has gone into the design with luxury fixture and fittings and loads of lovely finishing touches Room 3 was fantastic the ensuite was beautifully finished with floor to ceiling tiling.a waterfall shower and a separate handheld shower the double bed was comfortable with plenty of pillows zzzz woth plenty of space for our travel cot for the baby theres also plenty of lighting and stylish touches in the room lovely table and chairs alcove with hanging space for clothes and a compact kettle with everything you need for a proper brew The little extras hasn't been overlooked either. There was a travel iron and ironing board which came in really handy for giving my shirt and trousers a quick once over small iron but more than done the job honestly we couldn’t fault the place It was clean comfortable stylish exception well thought out and has a fantastic host who genuinely seems to care about his guests An absolute credit to gary We had have no quarms whatsoever in staying here again and would highly recommend The kings arms to anyone looking for somewhere to stay 10/10 all day long — fantastic place, fantastic host and a fantastic stay!
Callum W. · Google review ·
Easy check in, beautiful spotless bedroom and bathroom highly recommend kings arms accomodation
Michelle D. · Google review · Kings Arms Suites ·
What a beautiful room I had. Lovely and clean double bed and spotlessly clean. Tea and coffee facilities in your room. Tv with lots of channels to watch, a wind up alarm clock! The bathroom was amazing with the biggest bath ever...if you are visiting Whitehaven make sure you check if there are any rooms here, you won't be disappointed.
John F. · Google review · Kings Arms Suites ·
Absolutely lovely place to stay!
Suzanne C. · Google review · Kings Arms Suites ·
Best people to stay with. Their rent services are amazing, staying in one of their rooms for 2 months and it has been very comfortable stay. Highly recommended for accommodations. Gary and Simon are very helpful.
Fatima J. · Google review · Kings Arms Suites ·
This is one of the best property rental companies I’ve dealt with, would highly recommend!⭐️
Laura C. · Google review · Kings Arms Suites ·
Perfect location to stay if you have a relative in West Cumberland Hospital West Cumberland Hispital Suite had everything you vould want and more. Landlord and the lady who cleaned were the perfect hosts. Thoroughly recommend.
Anna S. · Google review · Kings Arms Suites ·
This was amazing the rooms were so clean the bathroom was so good with a big stand up bath. Gary just was really nice the little things like chocolates biscuits in the room nice little touches and very modern.would deffo stay here again.10 out of 10 from me
Rob A. · Google review · Kings Arms Suites ·
Kensley Properties is fantastic! The rental is really well-finished and perfect for professionals. It’s in a great location, and having bills and parking included is such a bonus. Highly recommend their friendly and reliable service!
Mark M. · Google review · Kings Arms Suites ·
A great stay here at the Kings Arms, high quality accommodation, would highly reccomend this place to anyone looking for a stay in Cumbria.
Jordan M. · Google review · Kings Arms Suites ·
Fantastic accomodation and wonderful hosts. Fixtures and fittings all done to a very high standard. Ideal location for exploring the west coast of Cumbria.
Rich F. · Google review · Kings Arms Suites ·
Great accommodation with a fantastic finish. Highly recommend!
Steven H. · Google review · Kings Arms Suites ·
The rental accommodation was absolutely fantastic and finished to a really high standard. Gary is a great landlord 10/10
David W. · Google review · Kings Arms Suites ·
I stayed over at the King's Arms soon after the renovations were completed and was lucky enough to get a tour of the building, too. The rooms are tastefully finished and furnished and very comfortable and quiet. Booking was Super easy and all for a good price. I was only staying for one night but I'll book again when I return to the area. A great experience!
Paul D. · Google review · Kings Arms Suites ·
I had a great experience with Kensley Properties. The accommodation was modern and well-kept, with all bills included. Perfect location for work, and the service was fantastic!
Simone D. · Google review · Kings Arms Suites ·
The Kings Arms Pub has been beautifully converted into high-standard apartments. Each unit is spotlessly clean, with a spacious ensuite, a large comfortable bed, WiFi, and a smart TV—everything you need for a short stay, whether for a getaway or when working in the area. Highly recommended
Andrew T. · Google review · Kings Arms Suites ·
The owners couldn't do more for us on our wedding day check I'n was brought forward for us, champagne and chocolates left in the room on arrival the room was one of the cleanest I have seen in along time, very modern cosy room with ensuite. 5 out of 5 would stay again and defantly recommend to anyone visiting whiteheaven
Daniel W. · Google review · Kings Arms Suites ·
This building is now suites/rooms. Very easy to check in. Good value and well equipped. There is a free car park across the road.
Alastair C. · Google review · Kings Arms Suites ·
I had the pleasure of sleeping at the Kings Arms Suites close o the hospital, very luxury accommodation
Nye R. · Google review ·

Reviews from our tenants in Whitehaven, Egremont and Workington

Stayed at kensley properties one of the best if not the best very clean and tidy .whatever you need Gary is at your disposal...really enjoyed my stay would book again
Zola B. · Google review ·
Gary, what a man! Met us first time and treated us like family. Thank you Gary for your incredible support.
Caleb O. · Google review ·
Lovely and Quiet house with all amenities provided. House is Clean and top notch. I will recommend to anybody who wants to rent. Thanks to Garry.
Khayrul A. · Google review ·
My experience with Kensley Property has been nothing short of superb. The facilities were up to a very good standard.
Zaid A. · Google review ·
Great experience with Gary. Clean rooms, great location. Highly recommend! 10/10
Biyaser A. · Google review ·
I’ve recently moved into one of kensley propeties flats within egremont and the experience has been really positive so far. The landlord has been friendly, approachable, and quick to respond to any questions I’ve had. The move-in process was straightforward, and everything was well organised. The flat has just been refurbished and is immaculate, a lot of effort has been put in to make the place as homely as possible.
Stewart M. · Google review ·
Exceeded expectations , perfect service and would book again and again!
Osei F. · Google review ·
I’ve had a really positive experience renting through Kensley Properties. I wasn’t able to view the property in person before moving in as I was previously living down south, but the property was exactly as described and matched the photos. The whole process, from moving in to living here, has been straightforward and hassle-free. The property is maintained to a very high standard, is really clean, and has been a great place to stay. Gary has also been great to deal with. He’s friendly, responsive, and easy to communicate with. Overall, I’d definitely recommend Kensley Properties.
Agnes Z. · Google review ·
As a student, it was very good and tidy accommodation. Nice location in town. Really appreciated the help of Gary and Clare! I would highly recommend.
Nicole · Google review ·
Great set up, very good landlord. The cleaners are also very good. Deserves 5 stars deffo.
Poulami H. · Google review ·
I’ve rented with kensley properties for 8 months and I couldn’t recommend them enough. From day 1, they were extremely supportive, helpful and always available if I needed help or had any questions. Gary really goes above and beyond for his residents. I initially moved into Workington but after a few days I moved to Whitehaven. On the day I moved he spent the morning helping me take my things from Workington to Whitehaven. He went out of his way and also showed me a few things to do around the area. I’ve never had a single issue with the property or landlord . The property is well built and kept clean. If I could go back 8 months into the past I would contact kensley properties again and do nothing differently.
Bazil S. · Google review ·
Very responsive, helpful, professional service ! The properties are well maintained as described.
Win · Google review ·
Excellent spacious great customer service communication from host.....nice apartment I will choose it over and over again
Oluseun O. · Google review ·
Lovely room, very clean , good communication with the owner
Zeinab M. · Google review ·
I have rented for a few months with Kensley properties. I have been very pleased with the amenities provided and the cleanliness of my accommodation, that's been regularly upkept to a good standard by a cleaner. Gary, my landlord is very friendly and he's always been on hand in case any issues arise.
Jack H. · Google review ·
Lovely en-suite and definitely good and clean as described…kensley properties is the future
Chibueze J. · Google review ·
Finest service provided by Kensley Properties. The landlord Gary is a gem. Any issues that come up like no heating or wifi is down or anything is resolved so quickly. I have been living for more than a year and i have zero complaints. The bedding is changed regularly, all the rooms (including kitchen, toilet) are cleaned regularly. All in all you dont have to worry about anything except yourself and the rest is taken care by Gary.
Ahsan S. · Google review ·
Excellent service. Please attend to kitchen needs plates and cups . Also bathroom needs bath matts on the floor to keep floors dry after each person has bathed . Otherwise excellent condition
Life M. · Google review ·
Rooms are spot on very good price , Gary is a very good landlord always looks after you
Tom C. · Google review ·
Amazing property, very clean, great location, amazing host thank you for the chocolates. See you next year x
Lee W. · Google review ·
Very spacious and clean accommodation. I will recommend for you to stay in one of the properties if in Cumbria
Sol C. · Google review ·
I’ve had such a good experience staying with Kensley Properties. The place is really nice, always clean, and well looked after, with fresh bedding and towels provided. It’s comfortable, convenient for where I need to be, and honestly one of the best places I’ve stayed. Gary, my landlord, is super approachable and always easy to contact—any questions I had were answered quickly. I’ve had no issues at all and feel really well taken care of. I highly recommend!
Alondra G. · Google review ·
Great Landlord, Whitehaven is a great place to live, thankyou Kensley Properties
Muhammad Z. · Google review ·
Very Professional. Room is what you see in pictures
James B. · Google review ·
Room was perfect in size quite spacious , kitchen very good for 3 people and toilet very well maintained. Shoutout to Gary who offered me some coffee on arrival and helped me get settled in :)
Nael J. · Google review ·
The landlord, Gary has been very helpful during my stay. He is readily available and always ready to help which I really appreciated! The house is in a convenient location and having a cleaner is definitely very nice.
Dancer13261 · Google review ·
Gary is by far the best landlord I’ve ever had. From day one, he has been approachable, reliable, and genuinely cares about the well-being of his tenants. He’s always quick to respond to any issues, no matter how small, and makes sure everything in the property is running perfectly. His proactive approach means we never have to chase anything — he checks in regularly and keeps the property in top condition. It’s clear that he takes great pride in his work and truly values his tenants. We feel lucky to be renting through Kensely Properties and would confidently recommend them to anyone looking for a well-managed, comfortable, and hassle-free rental experience.
Lachu S. · Google review ·
Very well maintained, can't fault you, keep it up.
Emmanuel A. · Google review ·
Gary has been very cooperative since day one. I highly recommend him for accommodation hunt. He is the best landlord in Cumbria.
Jagadeesh J. · Google review ·
Nice place to stay. Good spacious accommodation. Clean environment. Excellent facilities, well equipped kitchen. Good attention from landlord regarding repairs. Friendly landlord. Overall experience very good.
Tshilidzi M. · Google review ·
Great accomodation at great prices. Rooms cleaned regular with good cooking facilities, anything required Gary didn't hesitate to sort it. Cheers Gary top draw 👌🏻
Lewis C. · Google review ·
Excellent service and clean room. Nothing more I can ask.
Abhimanyu T. · Google review ·
Comes round within 30 mins to sort any problems, best landlord anyone could think of anyone better😁
Daley S. · Google review ·
Gary is an excellent land lord. Very sweet. House keeping is very sweet too. Very accommodating staff. Would definitely recommend to others.
Aryamaan S. · Google review ·
I had a wonderful experience staying at this property. Gary was extremely supportive and helpful throughout my stay. He was quick to respond to any issues and managed everything efficiently. Overall, it was a great place to live and I highly recommend it.
Abdelmouneim K. · Google review ·
I was very impressed with the way the transaction went without regrets. Well done Garry .keep the good work up Thank you
Gbolahan W. · Google review ·
Great accommodation for 10/10
Grace E. · Google review ·
Belting rooms cheap rates can’t complain
Steven H. · Google review ·
Gary has been very cooperative since day one. I highly recommend him for accommodation hunt. He is the best landlord in Cumbria.
Fatima J. · Google review ·
Amazing place 😍 nice size room with very good layout out. Very clean. And the owners very helpful and looked after us. Will definitely be stopping again
Callum S. · Google review ·
Great property too stay at landlord really helpful, property clean with everything you’ll need,
Stuart F. · Google review ·
Gary has been most helpful and communicative. The house is very nice and quiet. Definitely recommend Kensley Properties!!
Keng N. · Google review ·
Gary helped us out with properties, great job!
Yash C. · Google review ·
I have rented a room from kensley properties for a few years now, the landlord Gary as always been on hand if any issues. Clean and tidy rooms. Would recommend 100%
Wayne R. · Google review ·
Gary was super friendly looked after us to find suitable room within short time. Rooms are clean and tidy. Excellent service! Would recommended.
Hawkar J. · Google review ·
When my husband came first time he was very struggle to get an accomodation. But Garry, he help him very quickly. He is a very great and kind landloard and his staff Simon Kelly and mark they are so friendly great human being.The room is so spacious and nice. He is very helpfull all the time. I will always recommend Garry. Thank you
Pooja S. · Google review ·
Friendly great landlord,been here in Egremont for 6month,any issues always sorted straight away,Kensley properties for the future
Damian M. · Google review ·
This is one of the best property rental companies I’ve dealt with, would highly recommend!⭐️
Laura C. · Google review ·
Nice room, even for my longer 3 month stay. Landlord is quick to respond and on request he replaced the iron and ironing board without a fuss and helped with some circuit breaker issues. Would recommend.
Rafael T. · Google review ·
So far great experience Landlord is friendly and on hand at all times.
Craig L. · Google review ·
So lovely property every thing nice, clean and new. 10/10 👏🏾
Abdelmouneim K. · Google review ·
Fantastic customer service from Gary
Ahmed A. · Google review ·
Gary of Kensley Properties was extremely helpful and accommodating when I assisted my son to find accommodation in Whitehaven for a ten week placement. The accommodation was exactly as described/advertised and my son was pleased with the accommodation. Gary was a pleasure to deal with. I would happily recommend Kensley Properties.
Craig K. · Google review ·
It’s been absolutely wonderful staying in such a clean and modern accommodation.
Htet T. · Google review ·
One of the best property management groups I have dealt. What you see is what you get and they have flexible payment options.
Zach · Google review ·
Top class service, thank you!!
Ellis H. · Google review ·
All of the rooms that I have stayed in with Kensley properties have been perfect. The rooms are spacious and have everything that is needed for a comfortable stay. The landlord, Gary, is an amazing host and I recommended him highly. He has catered to all of my needs and is more than happy to help.
Imran K. · Google review ·
Good clean rooms, value for money
Robert M. · Google review ·
Properties close to all amenities, good service from the host, easily contactable, very clean rooms. 5 ⭐️service
Leon C. · Google review ·
Beautiful cozy rooms with amazing service, always kept clean. Landlord is very attentive to any issues you raise. Best stay in Whitehaven!
M W. · Google review ·
Gary’s shared accommodation in Whitehaven is highly recommended, Kensley Properties.
Mawuse O. · Google review ·
Looked after very well, very quick response, highly recommended
Obaid Z. · Google review ·
Lovely place, and a very lovely Person
Soe H. · Google review ·
Very very very good excelent service
Mohamed M. · Google review ·
Very satisfied with the accommodation and the Gary does everything in his capacity to provide a pleasant stay..
Ubaid M. · Google review ·
Being a good place to live. Gary is a excellent landlord. Always helpful.
Marcus W. · Google review ·
Had a great stay in Gary’s apartment in Whitehaven, Definitely would recommend. Well done Gary.
Chinmay J. · Google review ·
Staying at Gary’s accommodation in Egremont,superb
Richard M. · Google review ·
Absolutely fantastic property lovely host would definitely recommend
David I. · Google review ·
I stayed in one of Gary's properties in Egremont and he is just the best landlord! So nice and always around to make sure everything is working perfectly well for us! Thank you Gary.
Doyinsola I. · Google review ·
It's a very good experience to stay here in egremont.Garry is so nice and always available for us 🙂
Rizwana N. · Google review ·
Gary is a very good landlord , it has been a very pleasant two years with him and he will make sure that you settle in
Arthur L. · Google review ·
When I was told to leave a previously rented property, I was at a loss. Luckily, someone pointed me towards Gary Kelly. He was a massive help in getting me back on my feet. Not only did he have a room I could rent, that had its own coded lock on the door, which made me feel extra safe and know my stuff was also secure. He helped me further by making recommendations for me to look into, nothing was too much for him, both in the accommodation and out. The house as a whole was very clean throughout as well.
Sarah H. · Google review ·
Gary’s accomodation in Whitehaven, lovely accomodation, quick response when ever there’s a problem. Would 100% reccomend.
Anya M. · Google review ·
Excellent service, very helpful landlord. No problems with the property at all, just as advertised
Hayden B. · Google review ·
What a wonderful company, Gary is an outstanding landlord and truly cares about his tenants. If you are looking for a property to rent in the area, Kenley Properties are fantastic company!
Lynn K. · Google review ·
I had a great experience with my room rental through Kensley Properties for my stay in Whitehaven. The accommodation was excellent, and Gary at Kensley Properties made the rental process easy and stress-free. The individual rooms were set up perfectly for HMO's which all had separate locks, which was ideal for me as I felt secure. I highly recommend Kensley Properties for anyone looking for top-notch accommodation in Whitehaven.
Craig K. · Google review ·
Brilliant rented room in shared accommodation located in central Whitehaven. Very short walk to shops, bus and train station.
Finn C. · Google review ·
Stayed in accondation in whitehaven Town centre, Loverly clean. Will defenly be back.
Margaret C. · Google review ·
Excellent! This is a high spec shared house ( clean spacious rooms , quiet, well equipped kitchen, reliable WiFi, locks on doors, cleaner). Great location, 10 minutes into Whitehaven, 5 mins to big Tescos. Gary takes alot of pride in what he does - this is a model shared house (other landlords, take note!) Simon his son is a superb electrician too. A good team overall!
William T. · Google review ·
Right from booking the room to coming to Whitehaven and seeing the room has been pleasant and easy. Gary was kind enough to pick me up from the train station with my bags while it was raining outside. The ensuite room is neat, cozy and perfect for a person. The kitchen and bathrooms as well as the common areas are well maintained and tidy. Worth the money!
Meenu M. · Google review ·
Great accomodation in Whitehaven,the house was shared accommodation.highky recommended Gary .
Shweta G. · Google review ·
Great location to rent a room in the centre of Whitehaven. Clean accommodation and the landlord was really helpful
Simone D. · Google review ·
Great accommodation in Whitehaven. I rented a room through Kensley Properties, they were very easy to deal with and very helpful. The houses are set up for HMO's which was ideal for me and my colleagues, all individual rooms had Separate locks. Highly recommended. 10/10
Mark M. · Google review ·
Awesome place to stay if you want to rent a room highly recommend x
Jordan A. · Google review ·

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5.0 on Google from 120 tenants and guests · 120 reviews Read our reviews ›